In large private homes, the housekeeper usually supervises maids and other cleaning personnel. A cleaning lady is someone who comes in at scheduled intervals to do cleaning such as mopping, vacuuming, and dusting. The less sexist term is "cleaner."

In some cases, you can arrange for special services with your cleaner, including making your bed and changing your sheets. Be aware that not all companies will negotiate with you.

Housekeepers are responsible for cleaning and reporting any safety hazards to the homeowner or manager in charge. They must complete tasks like vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows, and mopping floors. Some Housekeepers change linens, wash dishes, and do light ironing and laundry.